Select 'Preferences' from the Mail menu, and click on the 'Accounts' tab from the Preferences window. Select your new account from the left hand column. Click the 'Advanced' tab and uncheck the box to 'Automatically detect and maintain account settings.' Navigate back to the 'Account Information' tab.

1. Charter.net Mac Mail Setting For Email Account
2. Yahoo Mail Setting
3. Charter.net Mac Mail Setting For Email Outlook

1. This setting also determines whether you can delete or archive messages from Mail notifications. Show message headers. Show default or custom fields in message headers. To add fields, click the pop-up menu, choose Custom, click the Add button, then enter the name of a message header, such as Return-Path. Display unread messages with bold font.
2. As a test, I set up their Charter email account on my iPad where I have a different ISP, and have no problem with outgoing email. Note- this problem cropped up right after my relative had to reset her Charter.net email password due to a problem she had accessing web mail on her PC via her Charter.net 'main account' web site.

Overview

Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Media Temple server.

This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.

• Additional steps for older versions of Apple Mail that were released prior to Sierra have been included.

Requirements

Before you start, be sure to have these handy:

• Your domain name: example.com
• Your email address: username@example.com
  For more information, please read this article: Creating a POP/IMAP email accountCreating a POP/IMAP email account.
• Your email password.
• Your email access domain. The email access domain is completely independent of the web access domain and will look something like this: xxxx-xxxx.accessdomain.com. The 'xxxx-xxxx' string will be a series of randomized letters. This will be totally unique to your specific Grid. Read our article What is an 'Access Domain'? for more information.

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.

Instructions

Let's begin!

1. Open Mail. If you haven't added a new account yet, you'll be taken directly to the Add Account prompt. If you're adding an additional account, or this prompt doesn't otherwise load automatically, you'll need to select Add Account from the Mail menu.
3. Enter your email account information and click create.

• Full Name: Your name as you would like it to appear.
• Email Address: Your full email address.
• Password: The password for your email account.
  

4. Mail will attempt to contact the mail server. The default search uses 'autodiscover.example.com' -- unless you have this subdomain already created and an SSL Certificate installed, this will not work. However, don't worry! It's normal for this to happen due to Media Temple's servers not having autodiscover settings enabled by default.
When an autodiscover setting has been unsuccessful, the message 'Unable to verify account name or password' will appear in a new settings box.
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'.

• Email Address: Your full email address.
• User Name: Your full email address.
• Password: The password to your email account.
• Account Type: We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
• Incoming Mail Server: Your email access domain.
• Outgoing Mail Server: Your email access domain.

Path Prefix: Enter /INBOX here (all capital letters).

Port: You will want to connect using the correct port based on the settings you have selected.

• IMAP: 143, or 993 if SSL is enabled.
• POP: 110, or 995 if SSL is enabled.

Outgoing Server Info

Port: You will want to connect using the correct port based on the settings you have selected.

• SMTP: 587, or 465 if SSL is enabled.

Recommended settings:

• For incoming mail, we recommend using Port 993 with the Use SSL checkbox selected.
• SSL Checkbox: Check this box if you wish to connect using SSL encryption. This feature is supported by default and you do not need to install an SSL for it to work. Note that you will also need to use an SSL port (above) if you select this option.

NOTE:

You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. The Grid does not allow you to install your own SSL on email. To avoid seeing this message in the future, add the existing certificate to your trust settings. The encryption in use IS safe, so you can safely select 'Connect' to continue.

• Authentication: Be sure that Password is selected from the dropdown menu.

Your email account has been created, but you'll want to verify a few steps before you get started. Select 'Preferences' from the Mail menu, and click on the 'Accounts' tab from the Preferences window.

1. Select your new account from the left hand column.
   
2. Click the 'Advanced' tab and uncheck the box to 'Automatically detect and maintain account settings.'
3. Navigate back to the 'Account Information' tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu.
   
4. You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the Advanced tab and verify the following settings:
   • Be sure the box to 'Automatically detect and maintain account settings' is not checked!
   • Enter your desired outgoing mail port. Since many ISPs block port 25 (the default outgoing mail port), we strongly suggest using port 587, or port 465 if SSL is enabled.
   • Select 'Password' from the Authentication drop-down menu, and make sure the 'Allow insecure authentication' box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.
     
     

That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.

Resources

Charter Communications (now branded as Spectrum) is one of the largest telephone and cable providers in the U.S. Charter.net provides a webmail service through its Spectrum Internet subscription packages. Subscribers can create up to seven email addresses with each Spectrum account.

New subscribers who have created a Spectrum username receive a free email address which is their Spectrum username followed by @spectrum.net. For example, if your username is john.doe, your email address will be john.doe@spectrum.net. Customers who signed up before the service rebranded can continue to access their account using their charter.net credentials and continue to use their @charter.net email address.

How to Login to your Charter.net or Spectrum.net Email Account

Access your Charter or Spectrum email using a web browser or mobile app.

To login go to the spectrum.net sign in page at https://www.spectrum.net/login/. Alternatively you can go to the Spectrum home page and click the Sign In link at the top of the screen.

If this is the first time you have logged-in or if you are a customer of a service that has recently been merged with Charter Communications you might see a form requesting your ZIP code so you can be directed to the correct login page for your particular service. If so, enter your ZIP code and press the Continue button.

Next you will see the Spectrum login page title “Enter Your Sign-In Info”.

Enter your Spectrum username or email address. If you have not created a username yet then click the Create Username link and follow the on-screen instructions.

Type in your password.

You can tick the Remember Me box so your login details are recalled automatically next time you login. Do not use this option if you are using a computer that is accessible to the general public, for example, a computer in an Internet cafe or library.

Now click the Sign In button to login to your account. Once logged in you can access your email inbox, as well as watch TV online, pay your bills, etc.

Charter Spectrum Additional Email Addresses

As a subscriber to Spectrum Internet services you can create up to seven free email addresses. Your primary, or administrative, username and email address is used to manage your account and has full access to all account features. You can create additional usernames and email addresses for household members. These standard usernames have limited access but include a separate email inbox for each username.

If you haven’t set up your administrative Spectrum username yet, go to the Sign In page and click the Create Username link at the bottom of the page. Then follow the on-screen instructions.

Provided you have created your main Spectrum username, you can now add additional standard usernames each of which will have an associated email address and independent mailbox.

To add an additional standard user, follow these steps.

Sign in to Spectrum.net as usual.

Next select the My Account link at the top of the page.

Near the bottom of the page you will see a list of all existing username already associated with your account.

Select Add User

Now provide the requested details for the new user and agree to the Terms and Conditions.

Select Create Username

This will create your new standard username. Optionally you can upgrade a standard user to an administrative user.

All new standard usernames have parental controls applied that prevent access to adult content. If you need to change these settings go to My Account and modify the options in Settings.

How to Recover a Forgotten Charter or Spectrum Username or Password

If you have forgotten your username you can recover it by clicking, “Forgot Username or Password?”, just above the Sign In button on the login screen.

On the following screen choose from Get Username, Get Password, or both.

Click the Continue button.

Next you’ll need to type in the email address you provided when you registered your account, or your phone number. Or you can provide your Charter or Spectrum account number and your last name. This is part of the verification process that ensures you are the legitimate owner of the account.

You may also see a CAPTCHA box that you will need to click to confirm you are a real person and not a robot.

Click the Continue button.

Charter.net Mac Mail Setting For Email Account

A six digit verification code will now be sent to you by email, text message or voice call, depending on which verification method you selected.

Enter the six digit code into the box provided on the web site.

If you are recovering your password you will be asked to provide a new password. Type in the new password and then type it again to confirm. Remember to use a strong password. See our Password Guide for help creating and remembering secure passwords.

Yahoo Mail Setting

Now you can go back to the main login screen and enter your new details to gain access to your email and other services.

Useful Links

Charter.net Mac Mail Setting For Email Outlook

• How to create a Spectrum Username – http://www.spectrum.net/support/my-account/creating-charter-username/
• Spectrum Sign In Help – http://www.spectrum.net/support/my-account/spectrumnet-sign-help/
• Help for Charter Users – http://www.spectrum.net/support/internet/charternet-now-spectrumnet/
• Spectrum Email Reference – http://www.spectrum.net/support/internet/email-quick-reference-guide/